CS operatorNetwork Telephone Services deploys OrecX in a test environment for a leading North American client. After a recent review of the open source voice recording software, noting its compatibility with Asterisk, NTS has planned a testing environment in the customer service division for a major call center client.

The client sited needs relating to Compliance, Performance, and Risk Management. NTS open source engineers have been developing a custom solution and are presently beta testing and debugging. The OrecX tool offers the following benefits and flexibility:

    • Record VoIP SIP sessions by passively listening to network packets. Both sides of a conversation are mixed together and each call is logged as a separate audio file.
    • Oreka GPL call recording software can record all Asterisk voice calls using free codecs such as G.711, iLBC, GSM or G.722 and using either SIP or IAX2 signaling.




Network Telephone Service announces partnership with Sattvacom Social Media Services.

The move to begin offering enterprise clients assistance with their Social Media Marketing campaigns has become increasingly apparent, and now Network Telephone Services has found a possible way to make it a cost effective and painless reality.
Whether B2B or B2C, social media has long been an advantage for many small businesses and newer organizations.

In a recent Client review process, Network Telephone Services discovered over 85% of its clients have retained an outside agency to conduct inbound marketing campaigns within the last two years. These campaigns are largely driven by content marketing and social media lead generation.

Client Services leaders have decided to begin offering Social Medial campaigns on a limited basis to the most appropriate clients with the initial focus on B2C and CRM maintenance across its Marketing and E-commerce databases.


Plantronics-Calisto-ProNetwork Telephone Services HR and Ergonomics Director recommends Plantronics Calisto Pro for many staff members and clients who’s daily routines take them away from their desk while conducting conversational or customer service related job tasks.

handsetThe Plantronics Calisto Pro is a single line, cordless phone, with integrated, multi-function, Bluetooth headset, which offers professional sound for your home office as you remotely answer landline, VoIP and or mobile calls. It features interference free DECT 6.0 technology for superior call clarity. Its high-quality speakerphone also works when docked to give you hands free communication.

This device has a best-of-class sound along with noise-canceling microphone and extended mouthpiece. You can also load Outlook contact numbers or your Apple address book into its 200 name phonebook. Ergonomic earpiece is provided for custom fit and all-day comfort.

ear boomNetwork Telephone Services will be conducting suitability tests within several of its in-house departments and with-in offices of some of its call center clients.


radio_waves spectrumThe current white house administration congress find themselves under pressure to authorize the release of an increasing number of free and unlicensed airwaves. Technology, mobile computer and telecommunications industries predict major economic benefits as well as increased consumer flexibility as a result.

Network Telephone Services spokesmen have joined a regional coalition to lobby and pressure the White House and the FCC in this regard.

towersTeams looking to boost Wi-Fi services in municipal areas as well as metered monitored Wi-Fi hotspots are very interested in the release of the additional airwaves.  In apparent conflict is the administration’s desire to create more fee based, revenue producing licensed airwaves.

Next year, the Federal Communications Commission will auction off airwaves worth billions to wireless companies. Network Telephone Services is planning to be in a position to acquire several of these valuable assets and, in turn, increase  levels of service to its enterprise clients.

Mobile Beast Tracker – Man or Animal?

GPS footNetwork Telephone Services develops Sasquatch Finder Application specifically at the request of it’s largest Pacific Northwest Enterprise client.

Oregon based Carpet Man, Inc. has solicited the Mobile development division of the Telecom leader to develop an application to be deployed and used by the client’s field agents.
The Clients has complained that field reps are weary to make sales call in certain areas where Big Foot sightings have increase this Spring. Network Telephone Services developers and Use Case Engineers have interviewed agents regarding their sightings and near encounters with the man-like, hairy beast.
The application proposes to use real time GPS tracking of sightings allowing field reps to monitor their safety and proximity to any particularly hot and active areas. This will allow them to increase avoidance techniques in the course of their daily work.


Seven Lucky GodsIn support of one of its Asia Pacific Clients, Network Telephone Services Cultural Events Committee has elected to co-fund an upcoming documentary featuring information and entertainment about the “Seven Lucky Gods”.  For those unfamiliar with the Seven Lucky Gods, the documentary sets out to explain how many of the icons, images and characteristics of the deities were derived from practices of both India and China.

In fact, Daikoku, god of wealth, commerce and trade was allegedly evolved when tales of the Hindu god Shiva became co-mingled with the Shinto deity Ōkuninushi.
In honor of the tradition and the auspicious number “seven”, as has been a theme here at Network Telephone Services, Culture Committee members will darn masks of the Seven Lucky gods in a funding road-show later this month.

Characters expected to be seen include:

    • Hotei, an overweight and jovial deity overseeing of abundance and good health
    • Jurōjin, the god of longevity
    • Fukurokuju, the god of joy happiness, wealth and longevity
    • Bishamonten, god of warriors
    • Benzaiten (Benten-sama), goddess of knowledge, art and beauty, especially music
    • Daikokuten (Daikoku), god of wealth, commerce and trade. Ebisu and Daikoku are often paired and represented as carvings or masks on the walls of small retail shops
    • Ebisu, god of fishers or merchants, often depicted carrying a sea bream

The documentary film makers will complete production in Fall of 2014. Interviews with leading theologians, Asian history experts and Network Telephone Services Culture Committee members are expected to be highlight points in the film.


 Micro_kia handoff

Nokia gives way to the Monolithic Microsoft on Friday as the $7.2 billion deal comes to a close. After delays involving review of regulatory compliance, it looks like the acquisition of Nokia Services and its Devices segment will close this week.

The announcement was made Monday by Brad Smith, legal counsel for Microsoft.

Network Telephone Services Client Mobile Services Director embraces the transition as it may effect a marginal percentage of it’s individual consumers.
It’s believed the acquisition is a major step towards integration of mobile devices and more robust software clients. This business move will undoubtedly bring Microsoft innovation to the forefront and increase consumers acceptance and interest in Windows Phones.

Network Telephone Services will be conduction special reviews of any progress and transition and making appropriate information available to its Nokia clients.



Network Teleophone ServicesMost of Network Telephone Services Business and Individual Clients have “Cut the Cord” at home, in their office and across the board. Dropping landlines for cell phones and Internet-based phone lines has been the trend for some time now and Network Telephone Service has led the charge among its constituents and members to ensure the smoothest transition as well as offer some of the highest quality solutions.

color copperThe two primary alternatives to traditional, plain old telephone service –POTS, are Voice over Internet Phones (VoIP) and mobile, cellular based phone service. There are many benefits offered by both alternatives, but until recently, many businesses still felt having the security and stability of landline phones gives them a sense of peace.

With superior software services, customer support and redundant hardware solutions in place, Network Telephone Services has minimized the concerns of most clients and individual customers.

ICANN Handoff – Network Telephone Services Business and Client Subscribers

ICANN manages a multitude of complicated and difficult problems, therefore, it’s dependent on the participation and guidance from many groups and sub structures.  These include and are not limited too: Advisory Committees, Supporting Organizations, standing committees, working groups, review teams, task forces, and more.

ICANN BoardRe-posted from the ICANN website, this page basic guide for Network Telephone Services clients and partners to begin navigating the complex problems and achievements of the organization.  Partners will find such thing as board meeting minutes, resolutions, and summary reports from a variety of structures within ICANN. We also provide some background on some of the sub-groups, and web-links to the pages of various ICANN committees.

 Click in the left navigation column, or on the headings below, to visit the following resources.


Board. Pictures and bios of current and former Directors; information on Board committees; Board Statements of Interest, and more.

ASO. Official website of the Address Supporting Organization.

ALAC. Official website of the At-Large Advisory Committee and the At-Large community, the voice of the individual user in ICANN.

ccNSO. Official website of the Country Code Names Supporting Organization.

GAC. Official website of the Governmental Advisory Committee.

GNSO. Official website of the Generic Names Supporting Organization.

IETF. Specifies the formal communication channel between ICANN and the Internet Engineering Task Force.

NomCom. Web page for the Nominating Committee, an independent group tasked with selecting eight members of the ICANN Board of Directors and other key positions.

RSSAC. Web page dedicated to the Root Server System Advisory Committee, recording their meetings and formal statements.

SSAC. Official web page of the Security and Stability Advisory Committee.

Technical Liaison Group. Links related to this group, which connects the ICANN Board with appropriate technical advice on specific pertinent matters.

Other Groups. Links to the IDN Variants Working Group, the Technical Relations Working Group, the CEO Search Committee, and other presidential committees and Board working groups as they form.

Past Groups. Links to committees and task forces that are currently closed, listed in reverse chronological order from 2010 back to 1998.

Organizational Reviews. Information related to periodic reviews of the performance and operation of each Supporting Organization and Advisory Committee.

Two- Way ICal Google Synch Solution? Network Telephone Services

ICal Synch
Two Way Cal Synch Solutions?

Hundreds of Network Telephone Service subscribers and clients are becoming increasingly frustrated with the apparent unwillingness for Google and Apple to play nicely together when it comes to calendar Synching. Indeed, Google and ICal usedto support two way synching, but a few years ago two way synching was disable creating a great deal concern fro third party application designers whose programs are dependent on the two way appointment, task and contact sharing.

iphone cal
Network Telephone Services ICal Two Way Synch Solutions?

Network Telephone service supports hundreds of mobile clients looking for robust calendar solutions while on the go, but are also wanting a more robust desktop solution.   “We will be looking at all options to fill the void here and perhaps develop a third party app that bypassing two way synching for our business enterprise clients as well as our individual Network Telephone Clients”, said an E & D spokesperson on Friday.

Stay tuned, we’ll be updating this story as events and deployment develop.