Seven – The Number of 24/7 Support Hotline Operators

Seven At The Desk
NTS with Seven on the Desk

That’s right, in a well thought out and carefully executed plan to increase help desk support for clients, division heads and department managers, Network Telephone Services senior managers decided today to increase the number of dedicated help desk providers to the auspicious number of seven.

The number seven has been a point of curiosity throughout history and is help highly in religious, spiritual and numerology communities since the beginning or recorded spiritual history.

In this regard NTS hopes to align itself with the auspicious number and offer the culmination of thousands of years of good fortune, positive potency, mathematical significance to the world of IT, computer networking, horse racing and hare coursing.

Field Technicians Armed With Multiple Platform Devices


Network Telephone Services ready to arm Field Technicians Armed With Multiple Platform Devices.

…including plans to acquire numerous 12” Apple Mac Book Pro later in the year.  With speculation and rumors about what form the new Mac Book will take, Network Telephone Services is poised to be early adaptors and bring the tools to trial in many of their field events and client support calls.


IT professionals, field technicians and Mac devotes are eager to learn the truth behind rumors of a fan less, slimmer, retina display device with the added horsepower and ubiquitous design and portability Apple machines are know for.

Network Telephone Services prides itself on being early adapters as they endeavor to experiment and continue to offer the best possible experience and advice to their network clients and B2B customers.

Network Telephone Services Contributes to FCC Call For VOIP Replacement Analysis

voip phone

Voice-over-IP (VoIP) has been in the works since as early as NVP in the early 1970’s… having really become mainstream in about 1991 with the first Voice over IP application, Speak Freely.

With the exception of Network Telephone Services clients who have been experiencing strictly VOIP service for some time, many have regarded VOIP merely as an add-on to America’s regular, analog-based copper and cellular voice networks — networks that are currently maintained as a matter of legal requirement.

NTS: FCC Compliance Collaboration
NTS: FCC Compliance Collaboration

However, the FCC is now encouraging phone networks to postulate and explore what would happen if VoIP replaced all existing PTSN, specifically, how would the system cope if the only phone numbers were Internet Protocol addresses; and if emergency calls such as 911 services were transmitted over the web?

What might be the impact of rural communities became dependent on VoIP, with no other traditional land line phone service available as a backup? Companies like Network Telephone Services that want to participate in the analysis and experiment have until late February, 2014 to draft and submit ideas.  FCC is expected to grant approvals for service transition as early as March.  No major markets will be effected as tests will be permitted only in discrete geographic areas or situations”.  This last warning comes a reminder to telecom providers like Network Telephone Services not to become over zealous and or count their VOIP chickens before they are hatched.

Galaxy S5 get’s a pre-flight run at Network Telephone Services

Samsung S5
Network Telephone Services Test Run

Network Telephone Services will be testing the new Sprint Samsung Galaxy S5 scheduled to launch April 11, 2014.  Many individual clients using our network look forward to pilot testing the new smart handheld with other NTS products, particularly the Group Meeting and Appointment Scheduling tools.
These test will be conducted in tandem with newest model Iphone 5s, HTC One Max, Motorola’s Droid Maxx, Nokia Lumia 2520 and the LG G Flex Titan.  Participant clients will complete usage survey results and a comparative analysis will be compiled and released in late May, 2014.

Network Telephone Services